En Masse nous montre que la communication est chez eux un point important.
quelques news:
We’ve all been busy here in the office, but I wanted to stop by and give everyone a quick update on what we’ve been up to.
A few weeks ago, we had a media outlet come by the office for a presentation and hands-on demonstration of TERA. I can’t go into details about what we presented, but we always put a lot of effort into any presentation we give to make sure it’s the best we can. This often involves weeks of prep and practice, multiple revisions for both PowerPoint slides and scripts, and several meetings of review and approval before we feel “ready.” It’s a lot of work but the pay-off is worth it.
A few of us also just returned from Gamescom in Cologne, where we spoke with North American press and presented some brand new argon information, future development teasers (server vs. server invasions) and a hands-on dungeon crawl complete with BAM fight. We also had a great time with some community members and were blown away to read that 275,000 people attended Gamescom this year! Look for a blog post coming up soon from Stefan Ramirez on our Gamescom experience.
Lastly, we are hard at work gearing up for our alpha program. Internally, we’re breaking the alpha into different milestones so we can ramp up in stages, starting with EME employees playing on the alpha client and production server. Over the next several weeks, we’ll be simulating the operation of a service with live customers and building out procedures for Customer Service, Operations, and Community that will support a live experience. There’s also testing and tweaking to do on our operations side to make sure we’re ready to handle all of the expected (and unexpected) issues external users can bring. Our Customer Service and QA teams are working on configuring Crisp Thinking software and hardware. This system will help us to filter names, language, and also detect possible abuse through play patterns. All of this is aimed to catch and flag the wrong kinds of behavior while not punishing real users.
It takes a huge group effort to get the alpha initiative running, and with everything else going on has been busy here. But the end result is well worth it!
Thanks!
—Chager
__________________
Chris 'Chager' Hager
Producer | TERA
http://www.tera-online.com/
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